Description
Our fulfilment centre handles a vast and varied range of products of all shapes and sizes for our diverse client base, despatching everything from small parcels to online and home shopping customers, to multi-carton, pallet and full trailer orders to our clients' trade and retail replenishment customers.
We like to think of ourselves as a partner, not a supplier. Every element of every campaign is precisely planned and executed; every implementation completely bespoke and each handled with the same kind of devotion on which we have come to pride ourselves.
Our blended inbound and outbound contact centre provides tangible support to our fulflment operation, adding real value to our clients and their customer relationships.
We believe that excellent customer service is vital to the continued success of our clients. From order taking to aftercare, enquiries handling to complaints management, our team works hard to ensure the customer experience is managed effectively and efficiently.
Through our sister company, Spark Etail, we operate our own eCommerce retail brands, with an in-house marketing, web development and buying team providing a natural extension to our core fulfilment and contact centre operation.Ecommerce Fulfilment, Contact Centre, Call Centre, Customer Service, Telemarketing, Warehousing, Ecommerce Development, Online Marketing Support, Multi Channel Order Fulfilment. Spark Response is located in the Gateshead area of Gateshead. There are at least 6 other listings in the NE10 postcode area. Couriers in Gateshead NE10Number of Employees: 51-200
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5.0
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